INTRODUCTION
At Lately, Inc., we are committed to protecting the privacy and security of our users. This GDPR compliance page outlines the measures we have implemented to ensure that we handle personal data in accordance with the General Data Protection Regulation (GDPR) requirements.
PERSONAL DATA WE COLLECT
We collect the following types of personal data:
- Name and Contact Information: Including email addresses, phone numbers, and any other contact details provided.
- Usage Data: Information on how you use our platform, including choices and preferences.
- Technical Data: Includes IP addresses, login information, browser types and versions, and other technology on the devices used to access our platform.
PURPOSE OF DATA COLLECTION
The personal data we collect is used for the following purposes:
- Service Provision: To provide, maintain, and improve our services.
- Communication: To communicate with you about any changes to our services or policies.
- Marketing and Promotions: To keep you updated on our latest products, offers, and news, where you have consented to receive such information.
- Compliance and Prevention of Fraud: To meet legal requirements and prevent any potential fraud or illegal activities.
DATA SHARING AND TRANSFER
We may share personal data with third parties in the following circumstances:
- Service Providers: With vendors and service providers who assist in the operation of our platform and only as necessary to provide these services.
- Legal Requirements: When required by law or to protect the rights and safety of our users and the public.
- Business Transfers: As part of any merger, sale of company assets, or acquisition.
DATA SECURITY
We employ robust technical and organizational measures to ensure the security of personal data processed by our platform. These measures are designed to provide a level of security appropriate to the risks of processing personal information.
YOUR RIGHTS
Under the GDPR, you have various rights regarding your personal data, including:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Data Portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data under certain circumstances, including direct marketing.
DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
SUBPROCESSORS
At Lately, Inc., we use third-party services, known as subprocessors, to help us provide and improve our services. These subprocessors are carefully selected for their privacy and data handling practices and are permitted to process data only as necessary to deliver the services we have contracted them for.
Below is a list of our current subprocessors. We review and update this list regularly:
- Amplitude: Product analytics platform.
- Asana: Project and work management software.
- AWS (Amazon Web Services): Cloud hosting and services.
- Calendly: Scheduling software for meetings.
- Facebook: Social media and advertising platform.
- FullStory: Web analytics and session replay services.
- Google: Cloud services and analytics tools.
- GitHub: Software development and version control.
- HubSpot: Customer relationship management and marketing.
- Webflow: Web design and hosting platform.
- MongoDB: Database services.
- OpenAI: Only used to create longform content from prompt, not trained or given any client data.
- Slack: Communication and collaboration tool.
- Stripe: Payment processing services.
- Zapier: Automation of workflows between apps.
- Zendesk: Customer service software and support ticketing.
CONTACT US
If you have any questions about our GDPR compliance, please contact our Data Protection Officer at support@lately.ai.
CHANGES TO THIS NOTICE
We may update this GDPR compliance notice from time to time and will notify you of any significant changes that affect how we process your personal data.
