LATELY

Privacy Policy

Thank you for visiting www.lately.ai. Lately, Inc. and its parents, affiliates, successors and assigns (“Company”) is committed to treating the personal and corporate information of our users with respect and sensitivity. Our privacy objectives are described in this Privacy Policy, and this Privacy Policy applies in conjunction with the Company’s Terms and Conditions of Use which also appear on the Company’s website. Like those Terms and Conditions of Use, the Company will update this Privacy Policy without notice from time to time at its sole discretion, and it is your responsibility to review our website (“Site”) on an ongoing basis in order to ensure your continued acceptance of all of its provisions. We post the effective date of our Privacy Policy on our website. You acknowledge that by accessing this Site or by using our services you are accepting the terms established within our posted Privacy Policy and our posted Terms and Conditions of Use as they are updated as described above.

Effective Date: March 1, 2016
Updated at: July 24 2024

APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy applies to your use of (regardless of means of access) any of the current set of products from Company, collectively referred to as “Company Products”, such as our website (www.lately.ai). The Company Products are owned and provided by Company.

You can access through applications on Devices. A “Device” is any computer or other authorized device used to access the Company Products, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic Device. Any device that interferes with the operation of the Company’s Site, products, services or operations, or that interferes with the Company’s users’ in any way, is not authorized and the Company may, at its sole discretion, remove your access to the Company’s Site and/or services, without prior notice, until such interference is eliminated.

Company Products may enable you to use applications developed by third parties, individually and collectively referred to as “Third Party Apps” on a Device, such as an Android app on a Device running either the Microsoft Windows, Apple OS X or Linux operating systems.

GENERAL INFORMATION

We believe that you have the right to understand how your information is stored and used. We require that sites linked to our Site contain a notice identifying their privacy policies. We are not responsible for your privacy policy or for the privacy practices of any third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites and to ensure that your privacy policy is kept current and complete.

INFORMATION YOU PROVIDE US

In general, you can visit www.lately.ai without telling us who you are or revealing significant detailed information about yourself. If you wish to obtain information about our products or services you may contact us. We may collect your name, company name, email address, and street address along with other information you may choose to submit, as part of the inquiry process (“Personally Identifiable Information” or “PII”). When you register for a Company account, we collect some PII, which may include your full name, company name, email address, telephone number, and street address. Due to escalating cybersecurity threats worldwide, the Company discourages you from providing confidential information of any nature beyond that minimally required to conduct business ethically and lawfully, and you accept all responsibility and liability for any losses or damages by providing confidential information beyond those limits. You may be asked to choose log-in Information, such as your email address and a password which will be used to access your account.

By providing your PII to us, you explicitly agree to our collection and use of such information as described in this Privacy Policy, as well as the terms within the Company’s Terms and Conditions of Use as cited above.

INFORMATION AUTOMATICALLY COLLECTED

We (or our service providers and agents acting on our behalf) may collect Information about the Company Products that you access on the Company’s Site or that you use and how you use them. This information includes information that may identify you as well as statistical information (“Analytics”) that do not identify you. Some Analytics may be correlated with your PII. Usage Information may include:

a) Device Information: We may collect Device-specific Information (such as your hardware model, operating system version, unique Device identifiers and mobile network Information including phone number). We may associate your Device identifiers or phone number with your Company Account.

b) Log Information: When you use Company Products, we may automatically record or log Information from your Device, its software, and your activity using the Company Products. This may include:

  • The Device’s Internet Protocol (“IP”) address;
  • Identification numbers associated with your Devices;
  • Device event Information such as crashes, system activity and hardware settings;
  • Locale preferences;
  • Application activity such as app upload, app download, app installation, app uninstallation, app start, app play duration, app stop, app crashes, app network activity and app resource consumption;
  • Date and time stamps associated with transactions;
  • System configuration Information;
  • Metadata concerning your Android apps; and
  • Other information and interactions with the Company Products.

PERSONAL INFORMATION COLLECTED FROM CONNECTED SOCIAL MEDIA ACCOUNTS

If you connect your third party social media account to your Lately account, we may collect certain information stored in your social media account such as:

  • Facebook: Lately may allow you to connect a Facebook page or profile to your Lately account, in which case we will access certain information from Facebook regarding your account. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens, sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • Twitter: Lately may allow you to connect a Twitter profile to your Lately account, in which case we will access certain information from Twitter regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, retweets, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • Instagram: Lately may allow you to connect an Instagram profile to your Lately account, in which case we will access certain information from Instagram regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • Pinterest: Lately may allow you to connect a Pinterest page or profile to your Lately account, in which case we will access certain information from Pinterest regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, sent posts, and profile boards. This includes the content of your post and engagement data (such as click rates, likes, re-shares, re-pins, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • LinkedIn: Lately may allow you to connect a LinkedIn profile to your Lately account, in which case we will access certain information from LinkedIn regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • Google+: Lately may allow you to connect a Google+ page or profile to your Lately account, in which case we will access certain information from Google regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by Lately to provide you with the Service you expect and will not be shared with any third parties.
  • YouTube: Lately's API Client uses YouTube API Services. Lately may allow you to connect an YouTube account to your Lately account, in which case we will access certain information from YouTube regarding your account. For more information please see http://www.google.com/policies/privacy. To manage Lately's access to your data, you can visit https://myaccount.google.com/security?pli=1 to revoke Lately's API access to your data.

DATA DELETION REQUEST
If you wish to request the deletion of your personal information that we have collected and stored, please follow these steps:

  1. Contact Us: Reach out to us via our designated data privacy email privacy@lately.ai or through our physical mailing address at:

    Lately, Inc. Data Privacy Request
    4082 US Highway 209
    Stone Ridge, New York, 12484
  2. Provide Identification: For your security, we will require you to verify your identity before we proceed with processing your request. This may involve providing us with specific information tied to your account.
  3. Specify Your Request: Clearly state that you are requesting the deletion of your personal data. Please provide any details that can help us accurately identify and locate your information in our systems.
  4. Processing Your Request: Once we receive your verified request, we will proceed to delete your personal data from our databases unless an exception applies. For example, we may retain certain information as required by law or for legitimate business purposes. We will inform you if we are unable to comply with your request for these reasons.
  5. Confirmation: We will confirm the deletion of your data via your provided contact details once the process is completed.
  6. We are committed to ensuring the security and protection of your personal information. If you have any questions or concerns about our data deletion process, please do not hesitate to contact us.

PROTECTING CHILDREN'S PRIVACY

This Site is neither designed nor intended to be attractive to use by children or other under-age individuals (“Minors”), or by individuals who must rely on others to make their life decisions . We do not knowingly collect PII from Minors or such other individuals, but we may collect information about Minors or such other individuals from their parents or legal guardians. If you are a Minor or such other individual, please do not submit any information to us.

COOKIES

We use cookies to personalize our Site for you and to collect aggregate information about Site usage by all of our users. A cookie is a text or similar file that our Site transfers to your computer’s hard drive for record-keeping purposes and to enhance the quality of your visit to our Site. The cookie assigns a random, unique number to your computer. We may place cookies on your browser to enable our system to recognize your computer and allow us to see how you use our site. Further general information about cookies and how they work is available at www.allaboutcookies.org. The cookies we use on our Site include but may not be limited to:

  • Session cookies: These temporary cookies generally expire and are generally automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do, as well as to ensure the operation of our Site.
  • Persistent cookies: These usually have an expiration date in the distant future and generally remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers, as well as to ensure the operation of our Site. For example, we may use a persistent cookie to associate you with your user account or to remember that your choices on the Site, but this only works when cookies on our site are enabled.
  • Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. For example, we utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google, or other such entity, may use a portion of your IP address to identify their cookie, but this is not intended to be associated with any other data held by Google or other such entity.

We may also permit third party service providers to place cookies through our Site, as indicated above, to perform analytic or marketing functions where you are intended to be notified of them and you have thereafter consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible or liable for any actions or policies of such third parties.

Your use of our Site and/or our services will be deemed to be your consent to the placement of cookies on your computer or other device. If you prefer not to receive cookies through our Site, you must set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site and use it.

If you refuse cookies, this will limit system performance and may even cause certain features of the Site to malfunction or not to work at all. The Company reserves the right, at its sole discretion and without prior notice, to limit your access to its Site or its services if the Company believes that your settings or operation present a risk of any type to the Company’s Site or services, or to the Company’s users or customers.

USE OF INFORMATION

The use of your information is subject to the Privacy Policy and Terms and Conditions of Use in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this Site or the Company’s services.

We may use aggregated data (independent of any personal identifiers) for research, commercial or other business purposes. This information includes what areas our users visit most frequently and what services they access most often. This information is intended to help us develop a better site that is more useful and accessible to you.

We may use your PII internally for our general commercial purposes including, among other things, to: provide customer support; operate, analyze and improve our Services (including by analyzing how the Services are being accessed and used; developing new features and Services; tracking performance of the Services; debugging the Services); offer our own, our affiliates’ or third-party products and services that we think you may find of interest, but only Company, its subsidiaries and its service providers involved in distributing the offers or providing the products or services will have access to your PII. Our subsidiaries and service providers will be required to use any PII we provide them only for that intended purpose.

We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you.

DISCLOSING YOUR INFORMATION

We may reveal Personally Identifiable Information about you to unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, or (6) as otherwise described in this Privacy Policy.

We may disclose your non-private, aggregated, or otherwise non-Personal Information, such as usage statistics of our Products, to our affiliates and third parties.

OPT-OUT RIGHTS

If you do not wish to receive offers or other notices from us in the future, you can “opt out” by contacting us at the address indicated at the end of this policy or by following the “unsubscribe” instructions in any communication you receive from us. Please be aware that you are not able to opt out of receiving communications about your account or transactions with us.

ACCESSING YOUR INFORMATION

You are required to provide us with accurate and up to date information. Company gives you the ability to amend your data at any time by accessing your account on our site (by clicking on the “settings” link on the homepage), modifying the information on your account page, etc. Any changes will affect only future uses of your PII.

Subject to any legislation or other requirements which may, from time to time, oblige us to store the information for a certain period of time, we will respect your wishes to correct inaccurate information. Otherwise, we will hold your information for as long as we believe it will help us to achieve our aims as detailed in this policy.

You can ask us whether we are keeping personal information about you and you can ask to receive a copy of that personal information. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any personal data. We will respond as quickly as we can to your requests for details of personal information we hold about you.

SECURITY

We have security measures in place in our physical facilities and in our computer systems, databases, and communications networks that are designed reasonably to protect information contained within our systems from loss, misuse or alteration. However, we recognize that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your PII. You also play a role in protecting your information. Please safeguard your username and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion and without prior notice.

YOUR CALIFORNIA PRIVACY RIGHTS

We do not share your PII with third parties for their use in directly marketing to you.

LINKS TO THIRD-PARTY SITES

When you use the Site or our service, you may be directed to other websites that are beyond our control. We may also allow thirds-party sites or applications to link to the Site. We are not responsible for the privacy practices of any third parties or the content of linked sites but we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites. This Privacy Policy only applies to this Site.

INTERNATIONAL TRANSFERS

The PII we receive may be held on our computers and systems in the European Union and in the computers and systems of our offices and datacenters in the United States and may be accessed by or given to our staff working outside the European Union. Your information may be processed by us in the United States, where laws regarding data protection may be less stringent than the laws in your country. By using this Site and by providing any personal information to the Site, all users, including without limitation users in Canada and the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States.

CHANGES TO OUR PRIVACY POLICY

As stated elsewhere in this Site, we may from time to time and without prior notice amend this Privacy Policy and our Terms and Conditions of Use. We encourage you to check our Site frequently to see the current Privacy Policy and Terms and Conditions of Use in effect and any changes that may have been made to them. If we make material changes to this Policy we will post the revised Policy and the revised effective date on this Site. Please check back here periodically or contact us at the address listed at the end of this Policy if you need assistance.

CONTACTING US

This site is owned and operated by Lately, Inc. If you have any questions or suggestions with respect to this policy, or if you wish to ask us to delete, correct, or show you your information as provided above, you may write to us at Lately, Inc., 4082 US Highway 209, Stone Ridge, New York, 12484, or you may simply click on Contact Us to send us an email.